Arcom ICT News
Posts from 2024

Powering Microsoft Teams Phone

Enabling effective voice and video collaboration for Microsoft Teams.

Why choose Microsoft Teams Phone for your business?

There are several reasons why businesses want to add voice enablement to Microsoft Teams. Some of the main benefits include:

Collaboration

Employees can make and receive calls directly from the Teams app (computer and mobile device), which improves collaboration and makes it easier for team members to stay connected, regardless of their location.

Secure

Feel confident that your most sensitive communications are secure with end-to- end encryption and industry compliance

Simplicity

Reduce complexity and training by managing your phone system from an admin console deeply integrated into Microsoft 365 services.

Take a call anywhere

You can transfer calls from your deskop to your mobile device with ease when you are on the move.

Built in business continuity

Unexpected events such as snow, flood, strike or roadworks shouldn’t disrupt your business. Our business continuity solution keeps businesses moving.

Increased efficiency

By allowing employees to make and receive calls directly from Teams, businesses can reduce the need for multiple communication tools and streamline the process of making and receiving calls.

Reliable

Ensure continuity of business operations with Microsoft’s financially-backed 99.99% uptime service level agreements.

Cost savings

Businesses can reduce or eliminate the need for a separate phone system, which can result in significant cost savings.

Scalability

Businesses can easily scale up or down their phone capabilities as needed, without having to make significant investment in new hardware or software.

Call management features

Includes a range of features such as call forwarding, voicemail, and call transfer, which can help businesses manage their calls more efficiently.

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