Business Ethernet

Ethernet services can help reduce the cost of private networking while improving the quality of service and support.
We offer scalability and flexibility unavailable from legacy services. And we deliver dedicated, secure, uncontended business-class connections for all your voice and data traffic. Connect to various extensive next generation network and receive dedicated, low latency and high availability services, with full resilience, supported by robust, end-to-end SLAs that include 24/7 UK-based support.


Ethernet for the First Mile is part of the Ethernet family of computer network protocols between a telecommunications company and a customer’s premise. From the customer’s point of view it is their “first” mile, although from the access networks’ point of view it is known as the “last mile”. EFM can deliver symmetrical speeds and is much more resilient than the standard ADSL or FTTC products

4G Fast-Start

4G Access Fast-Start offers instant connectivity whilst you wait for their Ethernet circuits to be installed. This is then seamlessly transitioned to a Backup when the primary circuit is installed. With no hidden usage charges this product offers you peace of mind and the reassurance that you will always be connected.

Broadband and Ethernet backup

A resilient failover solution gives you the assurance of enhanced service availability levels to support business-critical applications and provides high protection against unforeseen network incidents. We have a range of failover options for increasing the resiliency of your primary service from FTTC Broadband backup, right through to Fibre Ethernet solutions routed via different exchanges and network nodes for the highest level of resiliency.

Super-Fast Digital Connectivity

Utilising openreach existing ducts, poles and chambers

This has always been your network so you should have the freedom to choose your provider

"At arcom we enable our clients to harness technology in order to create sustainable and compelling businesses, communities and economies"

Openreach Arcom

Physical Infrastructure Access

PIA allows Arcom to install multiple cables, Blown Fibre Tubing (BFT) and/or sub duct in Openreach ducts and joint chambers to be used for our FTTP (Fibre to the Premise) deployments.

PIA is available in England, Scotland and Wales via Openreach and in Northern Ireland via Openreach Northern Ireland. It can be ordered electronically via Openreach's Map Tool allowing Arcom to view Openreach's existing Physical Infrastructure's comprising of poles, ducts and chambers.

Arcom then have 12 months to build its FTTP project(s) from the date of the reference number having been issued. So if you are moving to a new office, business park or working on a new building or development contact us to see how we can plan and assist with your project and having the opportunity to harness the technology available for supper fast digital connectivity


Ethernet is our premium service for businesses demanding high-availability and high-capacity. It’s provided as a dedicated, up to 1Gbps connection with the option to combine data, voice, instant messaging and video conferencing onto one network. A fully managed and monitored service, it is backed by exacting SLAs, giving you peace of mind and leaving you free to concentrate on your business. There are several key features and associated benefits with our service:
  • High capacity and flexible connectivity
    Our Fibre Ethernet service delivers up to 1Gbps dedicated bandwidth. Not only is it fast, but also flexible, as bandwidth can be quickly upgraded when needed.
  • Dedicated and uncontended bandwidth
    The uncontended, low-latency service provided by our network makes this the ideal connectivity for cloud-based services.
  • Highly reliable connections
    With availability starting at 99.9% our services are ideal for your business-critical applications.
  • Data and communication in one place
    Not only do you benefit from the significant cost savings gained by consolidating your voice, video conferencing, messaging and data to one connection, but you can also buy with complete confidence from one of the market leaders in unified communications.
  • 24/7 monitoring and helpdesk
    Our services are continuously monitored and supported to ensure consistency of service and immediate action where necessary.
  • Managed router
    Because we manage the router and the end-to-end service, any faults can be dealt with swiftly and effectively.
  • Service level agreement
    Our comprehensive SLA covers delivery, performance, availability and time-to-fix giving you the peace of mind to get on with running your business.
  • Resilient failover
    Local resilience using Broadband or Ethernet failover at your site and resilient network links for your added peace of mind.
  • Maximise productivity
    Provide employees with quick and reliable access to the critical files and applications they need so that your business can perform at optimum levels of efficiency.

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