Unified Comms


Arcom can supply Unified Communications solutions that are built with mobile workers in mind, delivering significant benefits for both the business and employee.
Arcom can offer solutions that places you, and all your users, in control of their communications, and delivers a unified communications experience that’s intuitive to use and accessible from a phone, a browser or any mobile device.
From a single interface you’ll chat with colleagues, make and receive calls, plan and join meetings, collaborate with screen sharing and video and keep your teams on-task with file sharing, task management and virtual team rooms that let everyone share and stay up-to-date.
ACO Certified

Avaya

Avaya Cloud Office

Avaya Cloud Office places you, and all your users, in control of their communications, and delivers a unified communications experience that’s intuitive to use and accessible from a phone, a browser or any mobile device. From a single interface you’ll chat with colleagues, make and receive calls, plan and join meetings, collaborate with screen sharing and video and keep your teams on-task with file sharing, task management and virtual team rooms that let everyone share and stay up-to-date.


Avaya Cloud Office Global Office

Streamlines your global communications with one integrated and secure service for all branch office communication needs. With local service in over 40 countries, Global Office enables you to provide a consistent messaging, video, and phone experience across your global workforce. By removing the complexity of expanding globally and working across borders, Global Office makes it easy for your entire enterprise to work and appear local everywhere. Deliver a local presence on a global scale Connect globally distributed offices, employees, and customers seamlessly for a unified experience from any device and location. Flexible configurations to meet your needs Customize each office site individually with IVR and call handling rules, local numbers, languages, and more. Easy to deploy, monitor, and manage Simple and centralized IT management and easy installation minimizes setup and maintenance costs and speeds ROI.

Key Features:
  • Global collaboration via Call, Meet, Message and More
  • Global analytics and reports
  • Carrier-grade quality of service
  • Emergency services
  • Local caller ID
  • Local and toll-free numbers in 100+ countries
  • Localization in 15 languages
  • 99.999% uptime SLA
  • Free extension-to-extension dialling
  • Comprehensive billing in a single currency across all offices
  • 1,000 included minutes for regional calling per user
  • Simple number and porting management

TEAMS

Working with teammates on a project, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has chats, meetings, files, tasks, and calendar in one place—so you can easily connect with people and bring plans to life. Get family and friends together to manage tasks at home or plan a surprise birthday party. Work with teammates via secure meetings, document collaboration, and built-in cloud storage. You can do it all in Microsoft Teams.

Easily connect with anyone:

  • Meet securely with teammates Set up a video meeting within seconds and invite anyone by sharing a link or calendar invite.
  • Chat 1-1 or in group chats with friends or colleagues. @mention people in chats to get their attention.
  • Dedicated channels help create a focused workspace for important projects.
  • Video call anyone directly in Teams or instantly convert a group chat to video call.
  • GIFs, emojis, and message animations make it easier to express yourself when words aren’t enough.

Accomplish plans and projects together:

  • Task lists allow you to stay on top of work projects or plans with family and friends. Assign tasks, set due dates, and cross off completed tasks to keep everyone on the same page.
  • File sharing in chats makes it easier to coordinate on work assignments or personal projects.
  • Cloud storage makes it easy to access shared documents and files on the go.
  • Dashboard view neatly organizes all shared content—photos, files, tasks, links—so you don’t have to spend time looking for things*.
  • Screenshare, whiteboard, or breakout in virtual rooms to get most out of your work meetings.

Designed to give you peace of mind:

  • Securely collaborate with external partners for work assignments while maintaining control over your data.
  • Store important information such as subscription passwords in a digital Safe*.
  • Enterprise-level security and compliance you expect from Microsoft 365**.

Brochures

Mobile Work Force Arcom

Mobile Work Force Brochure

Are your mobile workers equipped to succeed or set up to fail?
Arcom Teams

Teams Arcom Brochure

Give Teams a voice with the UK’s No.1 SIP provider
Avaya Cloud Office by RingCentral

Avaya Cloud Office by RingCentral

Simplify your communications so you can focus on your business
Avaya Cloud Office by RingCentral

Avaya Cloud Office Global Office

Streamline your global communications with one integrated and secure service

Contact Us.

To find out more about our Business Telecoms services and solutions, please contact us below...

Learn About Our Other IT and Telecom Services


We're proud to say that many of our clients entrust us with multiple areas of their IT and telecom needs, which helps provide them with a more centralised, unified service which is more efficient and cost effective. Please click on the icons below to learn about our other services:
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