IT Support

For organisations without dedicated IT support, or those wishing to complement their existing IT support team, our remote and onsite support gives you access to an experienced and vendor-certified team of IT specialists.

For remote services, our technical specialists diagnose and fix problems on your systems remotely. If a server or desktop fault cannot be rectified by either telephone or remote diagnostics, Arcom IT’s support contract provides onsite visits by a qualified technical specialist. This is an easy, money-saving way to make sure your IT systems are always performing at their best.

Our proactive 24/7 systems monitoring service gives you access to a range of management tools that allow us to detect, diagnose and solve business IT problems.

By monitoring your server systems closely, this around-the-clock service tracks performance, keeps an eye on the health of your server and flags up any potential issues.

Using our 24/7 helps you to manage your IT systems effectively, reduce downtime and save money on unexpected maintenance or repair.

Our Service Desk provides dedicated help and support to our registered users so you can have access to experts to help you resolve your IT problems straight away.

Easy to use, affordable and efficient, you can rely on Arcom IT to be on hand when you need us – keeping your business running, your staff productive and your customers happy.