BT Delays Copper to Internet Landline Switch to 2027

BT have significantly delayed plans to force customers to switch from physical copper-based landlines to internet-based services following concerns from vulnerable people.

The switch was paused at the end of last year after several incidents where telecare devices stopped working.

Nearly two million people in the UK use personal alarms which rely on landlines.

BT, which is also responsible for EE customers, has now abandoned the timeline of completing the national switchover by the end of 2025, and will instead aim to complete the move by the end of January 2027.

It is unclear yet as to if other firms will do the same, but when we know, you’ll know!

If you have any questions regarding these latest developments, we at Arcom IT are here to help, call us on 01483 505055. or email us: This email address is being protected from spambots. You need JavaScript enabled to view it.