Arcom ICT News
Posts from 2024

Connectivity - Why good access is important

The move to Cloud-based applications including Voice and Collaboration applications and services, as well as the need to have fast access to the Internet makes good quality access essential for businesses.

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Today, businesses are expected to respond quickly to customer requests and want reliable, high performance connectivity solutions that can help them enhance their customer service. They also need to be ‘agile’ and see using cloud applications as a way to increase flexibility.

All these requirements can be met with our Connectivity solutions. which offer access services (including Broadband and Ethernet) to suit a wide range of business situations, suitable for SME’s through to Enterprise businesses.

Access is critical for today’s digital businesses

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Flexibility and cost saving

Organisations are looking for the most reliable, high quality and cost-effective way to connect different premises ranging from home offices to HQ. They want the flexibility to expand or contract activities at particular locations, and to cater for staff working preferences – many employees work from multiple sites or from home.

They also need the capability and support to quickly add or adjust capacity to meet changing businesses demands, whether these are seasonal, to meet the needs of a marketing campaign, or to react to incidents and provide business continuity.

Growth in cloud applications

To address these demands, many SMEs and larger businesses have adopted, or are planning to adopt, cloudbased and software-as-a-service (SaaS) applications for core functions such as e-mail, Customer Relationship Management (CRM), sales order processing, accounting and Enterprise Resource Planning (ERP).

Additionally, hosted IP telephony and Unified Communications and Collaboration (UC/UCC) tools are seeing widespread adoption. These applications depend heavily on a reliable network connecting businesses to cloud service providers and the public internet.

Connectivity is Business Critical

Reliable connectivity between locations and to the internet has become indispensable for business operations. A disruption halts work, while poor performance slows productivity, diminishes user experience, and frustrates employees. In the end, competitors gain the upper hand. Therefore, connectivity is vital for business survival.

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