Horizon business phone system!

Business telephony has evolved and it is likely your current business communications can be improved with a cloud business phone system.

Horizon sits in the cloud. This vastly increases the capabilities, improves the reliability and customer experience of your business.

Horizon allows your business to optimise your business investment, improve your customer satisfaction, retain talented staff and save time and money.

• Business optimisation
  Allow your business to proactively plan resources based on tangible data, as well as respond to any unplanned events.
• Improved customer experience
  Enable your business to deliver a consistent and seamless experience to your customers, regardless of their location.
• Staff effectiveness
  Collaboration through Horizon improves your business outcomes by aiding each member of staff to be more efficient and productive.
• Staff satisfaction
  Create a positive work environment with flexible working arrangements that enhance employee experience and prioritise their well-being.
• Service excellence
  Working with a single supplier with a SLA of 99.95%* ensures a consistently high service quality to your customers.

*Horizon Core Service Availability

Powering today’s workforce anyone, anywhere, anytime

Businesses have also evolved. Adapting to the ‘work anywhere’ trend can be important for businesses.

Moving to a hosted business phone system removes the need for employees to be on the business premises to work collaboratively and efficiently with colleagues.

Horizon allows a consistent quality service for your customers, wherever your workforce are working. Horizon has both fixed and mobile capabilities which are accessed through an easy-to-use portal and app allowing users matched capabilities at home or on the move.

60,000+ UK companies use Horizon telephony systems.

750,000+ users trust Horizon for their business phone system.

PSTN Switch off

BT Openreach announced it is switching off the PSTN (and ISDN) network in 2025, which means everyone, including businesses, currently using PSTN-based services will need to move to another service before then.

Why your business will benefit from Horizon

• Optimise business investment
  Proactively plan business resources based on tangible data.
• Retain top talent
  Create a positive work environment with flexible working arrangements that enhance employee experience and prioritise their well-being.
• Improves customer quality
  Ensure a consistent customer experience, regardless of the location of your teams.
• Saves time
  Improves business outcome by aiding each member of staff to be more efficient and productive.
• Operational response
  Effectively manage unexpected situations with prompt and decisive action.
• Saves money
  Work with a single supplier offering best in class service level agreement.